CHC52021
Diploma of Community Services
Are you interested in creating a positive impact on individuals and communities? Are you looking for a career that offers a variety of options?
Advance your career in the community services sector by studying qualification which can lead to fulfilling work in diverse fields such as social work, youth work, aged care, disability services, and community development.
Nationally Accredited Qualification
Classroom Based Training
Industry Growth: Very High




Future Growth: Very Strong
Employment in the Community Services sector is projected to grow by 15.8% over the five years to 2026 compared to 2021
Source: labourmarketinsights.gov.au
Improved Work Status: 90.2%
Percentage of graduates of this course who are employed or have continued with further study.
Source: myskills.gov.au
Average Weekly Pay: $1,653.50
Average weekly full-time earnings for Community Case Managers.
Source: au.talent.com

What Our Students Are Saying
– Taysha
– Krizza
– Brooke
– Keith
Detailed Information About the Course
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Course Overview
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
Workers are usually providing direct support to
individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Training Delivery Mode
This course is predominantly classroom based. Training is delivered through our Registered Training Organisation: Industry Skills Training RTO ID 40486.
Recommended Course Structure
A total of 20 units are required to complete this qualification; twelve (12) core and eight (8) elective units. Unit selection may vary dependent on delivery method and location. Call us today for more information.
Core units
- CHCCCS007 Develop and implement service programs
- CHCCCS019 Recognise and respond to crisis programs
- CHCDEV005 Analyse impacts of sociological factors on people in community work and services
- CHCCSM013 Facilitate and review case
management - CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- CHCDFV001 Recognise and respond appropriately to domestic and family violence
- CHCCCS004 Assess co-existing needs
- CHCDIV001 Work with diverse people
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- HLTWHS003 Maintain work health and safety
Elective units
- CHCCOM003 Develop workplace communication strategies
- BSBPEF401 Manage personal health and wellbeing
- CHCCSL001 Establish and confirm the counselling relationship
- CHCADV002 Provide advocacy and representation services
- CHCPRP001 Develop and maintain networks and collaborative partnerships
- CHCMHS001 Work with people with mental health issues
- CHCMHS011 Assess and promote social, emotional and physical wellbeing
- CHCDIS017 Facilitate community participation and social inclusion
*This qualification has a minimum work placement component of 100 hours.
Eligibility For Government Funding
You are eligible for a subsidised training place if you have left school, your primary place of residence is in Western Australia and you are:
- an Australian citizen: or
- a permanent visa holder or holder of visa subclass 309, 444, 785, 790 or 820;
- a dependant or spouse of the primary holder of a visa subclass 457 or 482;
£ a Bridging Visa E holder (subclasses 050 and 051) and you have made a valid application for a visa subclass 785 or 790; - a citizen of Ukraine or Afghanistan who holds a visa subclass 449, with additional eligibility for Ukrainian
citizens holding visa subclass 786; or - a holder of a bridging visa who are eligible to work, and who have made a valid application for a subclass 866.
Why Industry Skills Training?
CLASSES COMMENCE MONTHLY
We have classes beginning regularly so you can start whenever it suits you.
INDUSTRY CONNECTIONS
We work closely with industry & government authorities to provide a suite of courses that are based on current industry standards
FOCUS ON FUTURE
We offer certificates in a number of vital & emerging industries of the next decade
PATHWAYS TO UNIVERSITY
A new career or pathway to further study at university, starts with a single step.